ORDER PROCESSING TIME
– All orders are processed within 2 business days upon payment confirmation. Orders are not shipped on weekends or holidays.

SHIPPING COSTS
– Shipping costs are calculated based on the weight of your order and the shipping location. The exact amount will be shown at checkout.

DELIVERY TIME
– To Portugal deliveries typically take between 2-3 business days, depending on your location.

– For international shipping, delivery times may vary between 7-14 business days depending on the destination country.

SHIPPING DELAYS
– If there is a high volume of orders, shipments may be delayed by a few days. Should there be a significant delay, we will contact you via email.

ORDER TRACKING
– Once your order is shipped, you will receive a confirmation email with the tracking number. You can track your order through the link provided.

LOST OR DAMAGED SHIPMENTS
– We are not responsible for lost or damaged items during shipping. However, if your order arrives damaged, please contact us with photos of the damage, and we will assist you in resolving the issue.

INTERNATIONAL SHIPPING
– We offer international shipping to many countries. Any applicable customs fees or taxes upon receipt of the package are the responsibility of the customer.

If you have any further questions about our shipping policy, feel free to contact us at info@shwari.pt